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The content of the Encyclopedia on Early Childhood Development may only be reproduced for educational and non-commercial purposes. A request should be submitted to cedje-ceecd@umontreal.ca.

1. Disclaimer

2. Privacy and Confidentiality Policies

3. Copyright and Intellectual Property

4. Purchasing Policies

5. Delivery

1. Disclaimer

The Encyclopedia on Early Childhood Development (hereafter known as the Encyclopedia) is a project led by the Centre of Excellence for Early Childhood Development (CEECD). The development of the Encyclopedia and its affiliated websites (store.child-encyclopedia.com, hereafter known as the Boutique) is made possible thanks to the support of several financial partners, including Université Laval, Université de Montréal and various private foundations. The views expressed in the Encyclopedia, however, do not necessarily represent these organizations’ official positions.

The Encyclopedia and its affiliated websites are meant solely to provide information to users on a given topic. The information found in the Encyclopedia and its affiliated websites should never take precedence over the opinion of a healthcare or child development professional. If you are concerned about the development of your child, please see a healthcare or child development professional.

Though the CEECD works diligently to provide accurate information on its websites, the editors, topic editors, employees and administrators cannot be held liable for any consequences resulting from the use of this information. However, the CEECD and its editors hold themselves responsible for thoroughly verifying the accuracy of the information provided on the websites. Please contact them if you encounter any information that seems inaccurate.

The Encyclopedia and the Boutique websites contain links to external sites that are provided for informational purposes only and they cannot be held responsible for any harm caused to your computer by browsing or downloading from these websites or a third party’s website, and they cannot be held responsible for the information found on these sites.

2. Privacy and Confidentiality Policies

Privacy Policy

The CEECD is committed to taking all reasonable measures necessary to ensure the privacy of any personal information users provide, and the CEECD will adhere to the terms and conditions set out in its Confidentiality Policy, in accordance with the applicable legislative requirements regarding privacy, including the requirements, measures, exclusions and exceptions they provide for.

Despite the CEECD’s efforts and the measures it takes to protect users’ personal information, the risk that the confidentiality or privacy of such information is violated, lost or otherwise breached cannot be excluded.

Subject to the applicable privacy legislation in Canada, it is understood that by visiting, using or providing personal information to the aforementioned websites, users consent to the collection, disclosure, retention and disposal of the personal information required by the CEECD for the purposes specified in its Confidentiality Policy or for a use consistent with such purposes.

Confidentiality Policy

The CEECD does not collect users’ personal information when they browse the Encyclopedia or Boutique websites and it does not store identifying data unless users voluntarily sign up for a specific service that requires such data.

The data collected by the Encyclopedia and the Boutique is never used for commercial purposes.

The information users provide on the Encyclopedia and its affiliated websites to subscribe to the newsletter or to create an account on the Boutique is used only to confirm their identity and contact them, as needed (e.g., to inform you on the latest news; to follow up on an order or registration for training). Some CEECD employees have access to users’ personal information to meet their needs and provide information about specific products or services.

The provided information is also used for the statistical analysis of the aforementioned websites. The information is not used for any other purpose and is not shared with third parties. You can unsubscribe at any time by sending a written request to cedje-ceecd@umontreal.ca.

3. Copyright and Intellectual Property

All content published on the Encyclopedia and Boutique sites is protected by intellectual property rights and belongs to the CEECD or to the copyright owners. These exclusive rights include, without limitation, texts, newsletters, reports, images, videos, graphics, PDF documents, logos and any other content published on the aforementioned websites.

Provided written authorization is obtained:

The following is permitted:

  • inserting web links to pages or documents found in the aforementioned websites;
  • viewing, downloading, printing and distributing content from the aforementioned websites to a limited audience, for educational purposes and on a not-for-profit basis only. In which case, the content must be used as is, meaning that it cannot be modified, in whole or in part, by adding or removing any part or in any other way, without violating applicable copyrights. In addition, the origin (the mention “source: www.child-encyclopedia.com“ or the Encyclopedia on Early Childhood Development logo) must be visible. If using the logo, the URL www.child-encyclopedia.com must also be included as the source.

For any use other than those described above, an explicit, written request must be submitted to the CEECD at cedje-ceecd@umontreal.ca.

It is prohibited to:

  • reproduce,translateorhostcontent from the aforementioned websites, in whole or in part, on any platform (website, blog, mobile app, printed matter, poster, sign, etc.), regardless of its nature, geographic location or purpose;
  • host content from the aforementioned websites on an intranet platform for the exclusive use of a given community, unless explicit, written consent was given by the CEECD or the copyright owner;
  • use the logo or content of the CEECD, theEncyclopediaor theBoutique, in whole or in part, for commercial, for-profit or advertising purposes.

4. Purchasing Policies

Currency

All prices displayed on the Encyclopedia (child-encyclopedia.com) and the Boutique (store.child-encyclopedia.com) are in Canadian dollars (CAD). Applicable taxes are calculated and added to the cart once Customers log in to their account. The prices displayed may be in a currency other than the Customer’s local currency. If so, some banks may charge applicable fees for cross-border transactions. We recommend that Customers check with their bank before making a payment to avoid or be aware of any additional fees.

Payment Methods

The store.child-encyclopedia.com website accepts Paypal, credit cards (Visa, Mastercard, American Express, Discover) or Visa debit.

Price Discrepancies

If the price displayed in a newsletter, on an ad, on social media or on other websites or communications is different from the price displayed in the Boutique (store.child-encyclopedia.com), the price displayed on the latter shall prevail. This applies whether due to human error or a technical failure of this site.

No refunds will be made on information sheet special orders (with the organization’s logo or name added on the back cover).

Order Confirmation

An order confirmation will be sent by email. If Customers do not receive a confirmation number (by being redirected to a confirmation page or in a confirmation email) after entering their payment information, or if they receive an error message or are disconnected after they enter their payment information, they are responsible for confirming whether their order went through or not by contacting the CEECD’s customer service (cedje-ceecd@umontreal.ca). Customers are the only ones who are aware that an issue may have occurred during the purchase process. We cannot be held responsible for any losses (monetary or otherwise) if Customers assume that an order did not go through because they did not receive a confirmation.

5. Delivery

Our printed products are available and delivered ONLY in Canada. Orders will be processed within 7 to 10 business days. This excludes shipping time. Deliveries are made by regular mail. The CEECD cannot be held responsible for delays in delivery caused by the mail delivery service. Customers are aware of the shipping risks* and agree that the CEECD cannot be held responsible for any shipping mishaps. Customers agree not to claim money or compensation, via an institution or on their own behalf, for failure to receive their order.

*Loss, theft, non-delivery, delivery to the wrong address or any other reason which results in the loss of the product.

Availability

Information sheets are available within the limit of stocks of a product. You will receive a written notice if certain products are not available when you place your order. Online workshops have a limited number of spaces available. The number of spaces displayed on the Boutique website is the number of spaces that are left. If you would like to be added to a waiting list for a workshop, please submit a written request to cedje-ceecd@umontreal.ca.

Cancelled, Modified or Postponed Workshop

The CEECD reserves the right to cancel, modify or postpone a workshop if there are not enough participants. Spaces purchased in the Boutique are non-refundable. If a workshop is cancelled by the organizer or Customers cancel their space, the next available session will be offered to them.

Service Charges

Training and documentation sold in the Boutique are not subject to any service charges other than delivery charges. Where applicable, delivery charges will apply to each order. Delivery charges can under no circumstances be refunded once an order has been shipped.

Responsibility

Customers acknowledge that they are responsible for having a reliable Internet connection to take the online workshops. Customers are also responsible for providing a valid delivery address when purchasing products.